1. Website Use
You may use siterivo.in to learn about our services and contact us for legitimate business purposes. You must not misuse the website, attempt unauthorised access, introduce malicious code, interfere with availability, impersonate another person/business, or use the site in violation of law or third-party rights.
2. Services and Quotations
Siterivo provides website design, website development and related digital services. The exact deliverables, platform, pages, features, timeline, revisions, support and exclusions for a project are confirmed in writing through a quotation, proposal, message trail, statement of work or invoice.
A quotation is an invitation to proceed on the stated scope and is valid only for the period stated in it. Work normally begins after the client accepts the scope and satisfies any agreed advance-payment or content requirements.
3. Pricing, Taxes and Payment
Any “starting from” price shown on the website, including ₹2,999, is indicative and is not a fixed price for every project. Final fees depend on scope, features, content, timeline and other requirements.
Applicable taxes, where legally chargeable, and third-party costs such as domain registration, hosting, premium themes/plugins, paid APIs, stock assets, email services or licences will be stated or identified separately where practicable.
Payment schedule, accepted payment method and milestones are agreed for each project. We may pause work or withhold unpublished/final deliverables when an agreed payment is overdue, subject to applicable law.
4. Client Responsibilities
The client is responsible for providing accurate instructions, timely approvals, required access/credentials and lawful content reasonably needed for the project. The client represents that it has the rights or permissions needed for logos, text, images, videos, trademarks, databases and other material supplied to us.
The client remains responsible for the legality and accuracy of its own business claims, product/service descriptions, prices, licences, professional claims, privacy notices and regulated-industry content. We may refuse content or instructions that appear unlawful, deceptive, infringing or unsafe.
5. Scope, Changes and Revisions
The agreed quotation defines the included scope. Reasonable revisions are included only to the extent stated in the project agreement. New pages, redesigned concepts, new features, major content changes or requests outside the agreed scope may require additional time and fees, which will be communicated before the extra work is undertaken.
6. Delivery, Review and Acceptance
Estimated delivery dates depend on timely receipt of content, approvals, access and payments. Delays caused by missing client input, third-party outages or events outside reasonable control may extend the schedule.
The client should review deliverables promptly and report material issues within the review period stated in the quotation or project communication. Launch, publication, written approval or continued use after a reasonable review opportunity may be treated as acceptance of the delivered stage, without limiting rights that cannot lawfully be excluded.
7. Domains, Hosting and Third-Party Services
Projects may rely on independent services such as domain registrars, hosting companies, WordPress, plugins, themes, APIs, payment gateways, email providers, Google/Meta services or other software. Those services are governed by their own terms, prices, licences, availability and privacy policies.
Unless expressly agreed otherwise, the client is responsible for ongoing third-party subscriptions and renewals. We are not responsible for outages, policy changes, account suspensions, price changes or security incidents caused solely by an independent third-party provider, although we may assist where support is within the agreed scope.
8. Intellectual Property
After full payment, the client may use the final custom website deliverables created specifically for that project in accordance with the project agreement. Third-party software, fonts, themes, plugins, stock assets, open-source components and similar materials remain subject to their respective licences.
Siterivo retains ownership of pre-existing know-how, reusable code, methods, internal tools, general templates and components not created exclusively for the client. Nothing transfers third-party intellectual property beyond the rights allowed by its licence.
9. Portfolio, Publicity and Confidentiality
We do not present a sample/demo as completed client work. We may ask a client for permission to display completed public-facing work in our portfolio or marketing. If confidentiality has been agreed in writing, we will respect that agreement.
Each party should take reasonable care with non-public business information received for a project and use it only as necessary for the project, legal compliance or enforcement of rights.
10. Cancellation and Refunds
Because website services are customised, cancellation and refund treatment depends on the stage of work and the applicable project agreement. If a client cancels before work begins, any refund will be considered after deducting non-recoverable third-party or payment-processing costs, if any. If work has begun, payments may be applied to work already completed, time reserved/used and non-recoverable costs; any genuinely unearned balance will be handled according to the agreed project terms and applicable law.
If Siterivo cancels a project without client breach and cannot provide the paid-for work, we will address any unearned amount fairly based on work delivered and unavoidable costs.
Nothing in this section removes any cancellation, refund or consumer right that cannot lawfully be excluded.
11. Support and Maintenance
Post-launch maintenance, backups, content updates, security monitoring, software updates, hosting management and ongoing technical support are included only if stated in the quotation or a separate maintenance arrangement. Otherwise, additional work after the agreed support/revision period may be chargeable.
12. Results, SEO and Warranties
We aim to provide services with reasonable skill and care. However, no website can guarantee search-engine ranking, traffic, enquiries, sales, revenue, platform approval, uninterrupted operation or compatibility with every future browser/device or third-party change.
Any portfolio examples, mockups or performance illustrations are demonstrations and are not promises of identical commercial results.
13. Liability and Statutory Rights
To the extent permitted by applicable law, neither party will be responsible to the other for indirect or consequential loss that was not reasonably foreseeable from the agreed project. Any specific liability cap, if applicable, should be stated in the project agreement.
Nothing in these Terms excludes or limits liability or consumer/statutory rights where such exclusion or limitation is prohibited by law, including rights relating to fraud, wilful misconduct or other non-excludable obligations.
14. Suspension or Termination
We may pause or terminate work for material non-payment, persistent failure to provide required inputs, abusive conduct, security risk, unlawful instructions or material breach of the agreed terms, after reasonable notice where practicable. The client remains responsible for amounts properly due for work completed and committed non-recoverable costs.
15. Events Outside Reasonable Control
Neither party is responsible for delay caused by events reasonably outside its control, such as major network/provider outages, natural disasters, government restrictions, widespread cyber incidents or similar events. The affected party should communicate the impact and resume performance when reasonably possible.
16. Governing Law and Disputes
These Terms are governed by the laws of India. The parties should first try to resolve a dispute through good-faith written communication. Subject to mandatory consumer rights and any jurisdiction that cannot lawfully be excluded, courts/competent forums in New Delhi, India may have jurisdiction over disputes connected with these Terms or services.
17. Changes and Contact
We may update these Terms for future website use or future projects. Changes do not automatically rewrite a signed or already-agreed project contract unless both parties agree or the law requires it.
Questions about these Terms may be sent to:
Siterivo
Web Design & Development brand operated under Itzycart Shopping
New Delhi, India
Email: support@siterivo.in
Website: siterivo.in